Terms of Use

1.1 Welcome to “www.thecheeselover.co.uk” which is provided to you by Savencia Fromage & Dairy UK Limited (“Savencia”, “us”, “we” or “our”). Our registered office is at The Ham, Westbury, Wiltshire, BA13 4HA and our registered number is 00596550. Our VAT number is GB 232 7036 89.
1.2 Please read these Terms of Use (“Terms”) carefully. They set out the basis on which you are allowed to use thecheeselover website (the “Service”) and the services and products available through the Service.
1.3 In addition to these Terms, your use of the Service may also be subject to other terms and conditions and policies which are referred to below.
2.1 In order for us to provide the Service to you, you must agree to be bound by these Terms. These Terms govern the provision and use of the Service and will form a legally binding contract between Savencia and you so please do take the time to read these Terms and make sure you understand them.
2.2 By using the Service, you agree to accept and be bound by these Terms. If you do not agree to accept these Terms you must not use the Service.
2.3 We recommend you review these Terms each time you use the Service and print a copy of them for your future reference.
3.1 Savencia reserves the right to change, modify, add to, or delete portions of these Terms at any time including to reflect changes affecting the Service, our technology, our licensing arrangements, our payment methods, relevant laws and/or regulatory requirements.
3.2 If Savencia does change the Terms, we will post the changes on this page and will indicate the effective date at the top. We may also communicate changes to you by email. You are responsible for regularly reviewing these Terms so that you are aware of any changes. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to (or cannot comply with) the Terms as amended, please do not use the Service.
Access to our website at www.thecheeselover.co.uk (the “Website”) is permitted on a temporary basis and we reserve the right to withdraw or amend the Website without notice. You are responsible for making all arrangements necessary to access our Website. You are also responsible for ensuring that all persons accessing our Website through your internet connection are aware of these Terms.
5.1 You acknowledge that we cannot guarantee that the Service will:
stay the same (as we might change the Service or remove it altogether);
be compatible with all or any hardware or software which you may use;
be available all the time or at any specific time;
be accurate and up-to-date; or
be error-free or free of viruses, electronic bugs, Trojan horses or other harmful components and you must take your own precautions accordingly.
5.2 You also acknowledge that:
we cannot guarantee the performance or security of our Website; and
we will not be responsible for any damage or loss you may suffer directly or indirectly as a result of any virus attack that can be traced to our Website to the fullest extent permissible by law.
5.3 You must not:
interfere with, or disrupt, the Service or any servers or networks connected to the Service, including by transmitting any worms, viruses, malware, spyware or any other code of a destructive, malicious or disruptive nature. You may not inject content or code or otherwise alter or interfere with the way any page of the Service is rendered or displayed in a user’s browser or device;
access the Service via a means not authorised in writing in advance by Savencia, including but not limited to, automated devices, scripts, bots, spiders, crawlers or scrapers (except for standard search engine technologies);
attempt to restrict another user of the Service from using or enjoying the Service and you must not encourage or facilitate the breach of these Terms by others;
use the Service for any illegal or unauthorised purpose; or
change, modify, adapt or alter the Service or change, modify or alter another website so as to inaccurately imply an association with the Service or with Savencia.
The privacy of your personal data is important to us. Please see our Privacy Policy and Cookie Policy for details of how we will process your personal data and how we use cookies and similar technologies.
7.1 Access – Your access to any information, data, images, photographs, videos and other content displayed on the Service (“Content”) is permitted in accordance with, and subject to your compliance with, these Terms.
7.2 Restriction on use – You must not:
use, or cause others to use, any automated system or software to extract Content from the Service except in cases where you or any applicable third party has entered into a written agreement with us that expressly permits such activity; and
use the Content for any illegal or unauthorised purpose.
8.1 The design of the Website and all software contained within the Website and the Content are protected by copyright, trade marks, patents and other intellectual property rights and laws.
Neither the design of the Website nor the Content may be copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of Savencia.

9.1 We will permit you to link to the home page of the Website provided you comply with the following:
you only do so in a way that is fair and legal and does not take advantage of or damage our reputation;
you do not suggest any form of association, approval or endorsement by us unless we have otherwise permitted; and
you do not link to any other page of the Website other than the home page.
9.2 We reserve our right to withdraw our permission to link in section 9.1 at any time without notice.
10.1 If you are in breach of, or we suspect you are in breach of, these Terms then we may take any/all of the following actions:
issue a warning to you;
effect an immediate, temporary or permanent withdrawal of your access to the Service;
take legal action against you; and/or
disclose such information to law enforcement authorities as we reasonably feel is necessary.
10.2 The responses described above at section 10.1 are not limited and we may take any other actions we reasonably deem appropriate.
We have the right to terminate your access to any or all of the Service at any time, without notice, for any reason, including without limitation, breach of these Terms. We may also at any time, at our sole discretion, discontinue the Service or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Service.
12.1 Savencia warrants that it will provide the Service with reasonable skill and care and substantially as described in these Terms.
12.2 Other than the express warranty in this clause, the Service is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without further warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
12.3 Savencia makes no warranty that the Service will meet your requirements, that Content will be accurate or reliable, that the functionality of the Service will be uninterrupted or error free, that defects will be corrected or that the Service or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
Our liability to you
12.4 Savencia will not be liable under these Terms for any loss or damage caused by Savencia or any of its employees or agents in circumstances where:
there has been no breach of a legal duty of care which is owed by Savencia or any of its employees or agents; and/or
the loss or damage is not a reasonably foreseeable result of any breach of these Terms.
12.5 You agree you will have no claim against us, in respect of any decision to remove the Service or any decision to suspend or terminate your access to the Service.
12.6 In the absence of any negligence or other breach of duty by us, the use by you of the Service is entirely at your risk.
12.7 Nothing in these Terms shall affect your statutory rights as a consumer.
Your liability to us
12.8 You will be responsible for all claims, liabilities, damages, costs and expenses suffered or incurred by us as a result of your breach of these Terms or default in the discharge of your obligations.
12.9 Nothing in this section 12 shall have the effect of excluding or limiting either Savencia’s liability or your liability for fraud or for death or personal injury caused by our/your negligence (as applicable).
The Service may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that Savencia is not responsible for the content or availability of any such websites. We recommend you review those websites’ terms and conditions and privacy policies to ensure you are happy to use them.
14.1 You may not transfer, assign, charge or otherwise dispose of any rights or obligations arising under or in connection with your use of the Service, without Savencia’s prior written consent.
14.2 You agree that Savencia may transfer, assign, charge or otherwise dispose of any rights or obligations arising under or in connection with the Service
14.3 You also agree that Savencia may use third parties and sub-contract our obligations provided that we remain responsible to you for the performance of these Terms.
If any of these Terms should be found to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term shall be removed and the remaining terms shall survive and remain in full force and effect and continue to be binding on and enforceable by both of us.
A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms but this section does not affect a right or remedy of a third party which exists or is available apart from that Act.
These Terms and the use of the Service generally and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England.
All notices given by you to us must be given to Savencia Fromage & Dairy UK Limited at The Ham, Westbury, Wiltshire, BA13 4HA or via e-mail at info@savencia-fd.co.uk.
We will give notice to you via the Service or using the contact information you provided to us as part of your registration.

Notice will be deemed received and properly served immediately when posted to the Service, 24 hours after an e-mail is sent, or three days after the date of posting any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to, and received by, the e-mail address provided by the addressee.

19.1 If you have any queries at all regarding the Service, the items featured on the Service or any of the Terms, please contact us by:
sending an e-mail to info@savencia-fd.co.uk; or
writing to us at to Savencia Fromage & Dairy UK Limited, The Ham, Westbury, Wiltshire, BA13 4HA, marking your letter for the attention of the Marketing Manager.


Saint Agur Social Media UGC Terms and Conditions:

1. Each promotion is open to UK residents aged 16 years and over, excluding employees of the Promoter, their families, agents and any other person professionally connected with this promotion.

3. Valid social media account and Internet access are required. If you do not already have a social media account you will need to create one for this promotion.

5. The promotion will start and end on the following dates: 22nd January to the 31st December 2024.

Entry instructions relating to the promotions will be posted on the Saint Agur Facebook and Instagram social media channels. To participate, entrants will need to follow the instructions on the post. No limit on the amount of times an entrant can enter the competition and entries on Facebook and Instagram are permitted.

6. Entries in a promotion must be submitted by the closing time and date detailed in each promotional post to qualify for entry in that promotion. Entries received after the specified time will not be accepted.

8. Unless otherwise agreed in writing by the Promoter, the prize (£20 supermarket voucher) will only be awarded directly to the entrant responsible for the social media channel against which a winning entry was registered. Unsuccessful entries in any promotion will not be carried over to subsequent promotions.

9. The Promoter will notify the winner by the date referenced in the post, by sending a message to the social account associated with the winning entry. The winner must share an address for the prize to be sent.

10. Once Saint Agur receives a message from the winner with their details, the Promoter will endeavour to have organised/supplied the prize within 28 calendar days, but the Promoter shall not be liable for any delay in, or failure to claim a prize, if such delay or failure arises from any cause beyond its reasonable control, including without limitation any act of God, Governmental act (including any act of any foreign government, the European Union or other international body), war, adverse weather conditions, fire, flood, tempest, explosion, civil commotion, riot, insurrection or act of terrorism, failure of a third party or industrial action. However, the Promoter will endeavour to avoid disappointing consumers.

11. The Promoter is not responsible if a winner does not receive notification that they have won due to lack of activity on their part (such as not checking their social media account notifications), any technical issue affecting their social media account or delivery of their prize as a result of having provided an incorrect/incomplete postal address or contact details.

12. In the event that any winner does not respond or cannot be contacted within 7 calendar days, the Promoter reserves the right to withdraw prize entitlement and award the prize to a reserve winner selected at the same time as the original. Only one prize per draw can be won by any person.

13. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.

14. The prize is as stated for each promotion, are non-transferable and there is no cash alternative. The Promoter reserves the right to award alternative prizes of equal or greater value should the advertised prizes become unavailable for any reason.

15. The Promoter is not responsible or liable for any entries that fail to be registered or are delayed due to faulty or failed electronic data transmissions.

16. Any entry which the Promoter reasonably determines to contain obscene, offensive, libellous- or anti-social content will be rejected. Where an entry includes a photograph, the photograph must be the entrant’s own original photo and the entrant must obtain the permission of anyone else appearing in the photograph prior to posting it on Facebook and/or Instagram.

17. The Promoter does not commit to responding to @ mentions and/or replies, and is not responsible for content altered via re-tweets/shares by other Facebook or Instagram users. The promoter is not responsible for the terms and conditions, privacy policy or content of any website accessed through links or references in our social media updates. The Promoter reserves all rights relating to the Promoter’s social media channels, including but not limited to: (i) adding, removing, or modifying any content posted on the account, (ii) blocking other social media users; and (iii) discontinuing the account at any time.

18. The Promoter will disqualify entrants it reasonably believes are acting in breach of these terms and conditions.

19. Automated/bulk entries and entries from third parties will be disqualified. No incomplete or corrupted entries will be accepted. Entries will only be accepted if they comply with all entry instructions.

20. Incomplete entries or those not submitted in accordance with the entry instructions are invalid and will not be entered in the draw.

21. It is a condition of entry that all content obtained through competition submissions may be used for publicity that may arise as a result of this promotion, such as inclusion within online and offline news articles, published on the brand’s website or blog, or used in the brand’s Facebook, Instagram and Twitter posts. By submitting their details, the entrants agree to the Promoter publicising the promotion and their names as well as using their personal data for the above purposes and fulfilment of prizes. By agreeing to these terms, entrants agree to their personal data being used as set out in these terms and as set out in the Promoter’s privacy policy.

22. All entrants must consent to the Promoter(s) using any text, photo or video content supplied as part of their entry in future marketing activity for an indefinite period of time.

23. The Promoter is bound by applicable data protection legislation and will act in accordance with data protection legislation.

24. Entrants can request access to the personal information the Promoter holds about them by contacting Savencia Fromage & Dairy UK Limited, The Ham, Westbury, Wiltshire BA13 4HA, info@savencia-fd.co.uk


The Cheese Lover x Le Rustique 2024 Picnic Hamper Competition Terms & Conditions:

1. This competition is only open to UK residents aged 18 years and over.

2. The prize is a Le Rustique Picnic Hamper.

3. The winner will be drawn at random from all complete entries within 2 working days of the closing date.

4. The final closing date for entry to the competition is midnight on the 31st May. Entries received after the final closing date will not be entered into the prize draw.

5. Strictly 1 entry per person, per channel (Instagram or Facebook).

6. To be considered a valid entry, entries must be submitted as per the requirements detailed in the post.

7. The Competition is not open to employees or agencies of Savencia, their family members or anyone else connected to the Company.

8. By entering the Competition, participants agree to the terms and conditions of the Competition and the terms of our Privacy Policy.

9. Savencia reserves the right at any time to temporarily or permanently delete this Competition with or without prior notice.

10. Savencia reserves the right to disqualify any entries at any time without prior notice.

11.  The Prize is non- exchangeable, non-transferable, and is not redeemable for cash or other prizes.

12. Winners will be notified via direct message on social media that they have won.

13.  Any prize not claimed within one week from the date of the winning announcement will be forfeited and no further claims thereafter will be entertained. We will draw another winner if the prize is not claimed by the original winner.

14. The Competition is governed by English law.